FAQ
Everything you might ask
Still stuck? Our team answers email within one business day.
Every machine is serviced on a weekly route, and high-traffic locations are restocked two to three times per week. Each machine page shows its most recent restock date.
All machines are cashless: tap-to-pay, Apple Pay, Google Pay, and all major credit and debit cards. Every transaction is encrypted end to end by our payment processor.
Yes. Send us the venue name and city through the contact form and our placement team will evaluate foot traffic, security, and demographics — usually within a week.
Every product is factory sealed and sourced through authorized distribution. We never sell resealed, repackaged, or graded-claim products.
We do not currently purchase singles or collections. We are building a trade-in pilot for 2026 — join the newsletter to hear when it launches.
Text the support number printed on the machine with your transaction time. Refunds or replacements are issued within one business day.